Runa Terms and Conditions

Welcome to Runa Casino. These Terms and Conditions govern your access to and use of runa.casino, including our casino games, sportsbook, and all related services. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Our Company and Licensing

Runa Casino is owned and operated by Aurora Dynamics Sociedad de Responsabilidad Limitada, with its registered office at Avenida 8 y 10, Calle 39, Los Yoses, LY Center, San Pedro, Montes de Oca, San Jose, Costa Rica, corporate ID 3-102-913124. Payment processing for Runa Casino is handled by Ombrix LTD, a Cyprus-registered company (number HE 473932), located at Polygnostou 26, Kanika City Garden Block B, 3rd floor, Flat/Office 303, Kapsalos, 3082, Limassol, Cyprus. We operate under a Data Processing License (Licencia de Procesamiento de Datos) issued by the Municipality of Goicoechea, Costa Rica, No. 1-068450-01-0000. At Runa Casino, we strive to maintain transparency about our corporate structure and regulatory standing at all times.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. Runa Casino online services are intended for players in France, Italy, Spain, and Canada, and we reserve the right to restrict access from other territories. When you register with Runa Casino, you agree to provide accurate, current, and complete information. We at Runa may request identity verification documents at any point, including before processing withdrawals.

• You may only hold one account with us at any given time
• We reserve the right to suspend or close accounts that violate our policies
• You must not use our services if gambling is illegal in your location

Deposits, Withdrawals, and Currencies

Our Runa Casino platform supports EUR and CAD, as well as cryptocurrencies including BTC, ETH, XRP, LTC, DOGE, USDT, USDC, TON, and TRX. We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Paysafecard, Rapid Transfer, Binance Pay, and supported crypto wallets. The minimum deposit for the first-deposit bonus is 20 EUR. Withdrawals are processed through the same methods, and we may apply verification checks before releasing funds. Our Runa Casino withdrawal process is designed to be efficient, though processing times may vary depending on the payment provider and your account status.

Welcome Bonus and Promotional Terms

When you log in to Runa Casino for the first time and make a qualifying deposit, you become eligible for our welcome package spread across four deposits, each including 150 wager-free Free Spins. Our Runa Casino welcome bonus structure is as follows:

• 1st deposit bonus up to 250 EUR + 150 wager-free Free Spins
• 2nd deposit bonus up to 500 EUR + 150 wager-free Free Spins
• 3rd deposit bonus up to 750 EUR + 150 wager-free Free Spins
• 4th deposit bonus up to 1,000 EUR + 150 wager-free Free Spins

Deposits between 20-49 EUR receive a 100% bonus plus 30 Free Spins; deposits of 50 EUR or more receive a 100% bonus plus 100 Free Spins. Free spins are credited in one load on Lucky Lady's Charm Deluxe or Dolphin's Pearl Deluxe, valued at 0.20 EUR per spin, with no wagering requirement attached to the spins themselves. We at Runa Casino apply a wagering requirement of x30 on the bonus amount only, and the maximum withdrawal from bonus winnings is capped at x5 the deposit amount.

Wagering contributions vary by game type: slots contribute 100%, while card games, blackjack, video poker, roulette, live casino, Four Aces, Aviator, and Ace Round contribute 0%. We publish a list of excluded games that do not count toward wagering at all. Maximum bet limits while wagering depend on your VIP Club status: Initiate and Apprentice players are limited to 2 EUR, Adept and Wizard to 3 EUR, Master to 4 EUR, Archmage to 7 EUR, and Runemaster to 25 EUR per spin or bet.

Other Bonuses and Runa Casino Promo Code Offers

From time to time, we offer additional promotions such as our Oktoberfest bonus up to 200 EUR plus 70 Free Spins and a lottery ticket, our weekly bet boost up to 100 EUR, and a bonus on every third deposit up to 1,000 EUR plus 150 Free Spins. Our "Unlock Your Deposit Bonus" promotion grants up to 100 EUR after a 15 EUR deposit. Any Runa Casino bonus code or Runa Casino promotional code provided through marketing channels is subject to the specific terms published alongside that offer. Vouchers, no-deposit bonuses, free spins, and lottery rewards carry a wagering requirement starting from x35, while achievement rewards may require wagering up to x40. Network and tournament winnings carry a x2 wagering requirement, and paid Wheel of Fortune cash winnings require x20 wagering.

VIP Club and Loyalty Program

Our Runa Casino loyalty program consists of seven statuses: Initiate, Apprentice, Adept, Wizard, Master, Archmage, and Runemaster. As you progress, you unlock benefits including Runa Casino cashback of up to 10% starting at the Wizard level, personal account managers, priority withdrawals, and exclusive bonuses. Our VIP Club members also receive access to a HighRoller Welcome Pack of up to 5,000 EUR plus 100 Free Spins, subject to eligibility requirements determined by us.

Games and Providers

Runa Casino offers between 3,000 and 4,000 games from leading providers such as Pragmatic Play, Evolution, Play'n GO, BGaming, Hacksaw Gaming, Nolimit City, NetEnt, Relax Gaming, and many others. Our live dealer offerings come from Evolution, Pragmatic Play Live, Ezugi, Winfinity, Iconic21, Vivo Gaming, SA Gaming, and Amusnet Live. We offer blackjack, craps, roulette, video poker, scratch cards, and pokies across our lobby, alongside sections for tournaments, lotteries, races, and our Wheel of Fortune. We reserve the right to modify our game library, including removing titles or providers, at our sole discretion.

Responsible Use and Account Restrictions

We are committed to promoting responsible gambling practices. You agree not to use our services for any fraudulent, abusive, or illegal purpose. We reserve the right to void bonuses, withhold winnings, or terminate accounts where we detect bonus abuse, collusion, or breach of these terms. Our decisions regarding suspected fraudulent activity are final, though you may contact our support team to appeal.

Customer Support

Our support team is available via live chat, email, and online help, and we maintain active channels on Discord, YouTube, Facebook, X, Instagram, WhatsApp, Threads, and Pinterest. If you experience issues logging in to Runa Casino, encounter withdrawal delays, or have questions about a Runa Casino bonus without deposit offer, we encourage you to reach out through any of these channels.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes, new features, or operational needs. Continued use of Runa Casino after changes take effect constitutes your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of your rights and obligations.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction. Any disputes arising from your use of Runa Casino services will be handled in accordance with our internal complaint procedures before any external escalation, and we encourage you to contact us directly to resolve any concerns.