Responsible Gaming at Runa

Our Commitment to Safer Gaming

Here at Runa Casino, we recognize that for the vast majority of our players, gaming is simply a fun way to spend time and enjoy our slots, live dealer tables, and sportsbook markets. However, we also understand that for a small number of people, gambling can become problematic. That's why we at Runa have implemented a range of responsible gaming tools designed to help you monitor and manage your activity at every stage.

Our Runa Casino team continuously reviews our safer gambling policies to make sure they reflect best practices across the industry. We work with licensing requirements and follow guidance to ensure our tools remain effective, easy to use, and genuinely helpful. Whether you're a casual player enjoying a few spins or a long-standing member of our VIP Club, we want you to feel confident that you're always in control.

Tools to Help You Stay in Control

We at Runa Casino offer several features that let you set your own boundaries before you even start playing. These tools are available directly from your account settings, and our support team is always ready to help you configure them if needed.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your Runa account. Once you reach your chosen limit, you won't be able to deposit further funds until the period resets. This is one of the simplest and most effective ways to manage your budget while enjoying our games.

Loss Limits

In addition to deposit limits, our Runa Casino platform allows you to set loss limits, helping you keep track of exactly how much you're willing to risk over a given timeframe. This gives you an extra layer of control beyond just how much you deposit.

Wager Limits

If you'd prefer to control the size of your individual bets rather than your overall spending, you can set wager limits with us at Runa. This is particularly useful if you want to pace yourself during longer sessions on slots, live casino games, or our sportsbook.

Session Time Reminders

Time can pass quickly when you're enjoying our Runa games, especially during live casino sessions or while chasing a big win on a slot. Our session reminder tool notifies you at intervals you choose, so you always know how long you've been playing and can decide whether to take a break.

Self-Exclusion

If you feel you need a longer pause from gaming altogether, our Runa Casino platform supports self-exclusion for defined periods, or on a permanent basis. During self-exclusion, your account will be temporarily or permanently closed, and you won't receive any marketing communications from us at Runa. We take these requests seriously and process them promptly once submitted.

Cool-Off Periods

For players who want a shorter break rather than full self-exclusion, we offer cool-off periods ranging from 24 hours to several weeks. This gives you the flexibility to step away from Runa Casino temporarily without closing your account entirely.

Recognizing the Signs of Problem Gambling

We at Runa want every player to be able to recognize when gaming may be becoming a problem, either for themselves or for someone they know. Some common warning signs include:

• Spending more money or time gambling than originally planned.
• Chasing losses by increasing bets or continuing to play after a losing streak.
• Neglecting work, family, or personal responsibilities because of gaming.
• Feeling anxious, irritable, or distressed when not playing.
• Borrowing money or using funds meant for essential expenses to gamble.
• Hiding gaming activity from family or friends.

If any of these signs sound familiar, we encourage you to make use of the tools available on our Runa Casino platform, and to reach out to our support team, who can guide you toward the right resources.

Protecting Younger Players

Our Runa platform is strictly intended for adults only. We require all players to verify their age and identity before withdrawing funds, and we actively work to prevent underage individuals from accessing our casino and sportsbook. We recommend that parents and guardians use parental control software on shared devices to prevent minors from accessing gambling websites, including Runa Casino.

Support Organizations

Beyond the tools available directly through our Runa Casino account settings, we also encourage players who need additional support to reach out to independent organizations that specialize in helping people manage gambling-related concerns. These organizations offer confidential advice, counseling, and resources, often free of charge:

• GamCare – confidential support and advice for anyone affected by gambling.
• Gambling Therapy – free online support available in multiple languages.
• BeGambleAware – information, advice, and tools to help you stay in control.
• Gamblers Anonymous – peer support groups for individuals seeking recovery.

We at Runa believe that combining our internal tools with these independent resources gives players the best chance of staying in control, or seeking help when it's needed most.

How to Set Up Your Limits

Setting up responsible gaming tools on your Runa Casino account is quick and straightforward. Follow these steps:

1. Log in to your Runa login using your registered email and password.
2. Navigate to your account settings or profile dashboard.
3. Select the "Responsible Gaming" or "Safer Gambling" section.
4. Choose the tool you'd like to activate, such as deposit limits, loss limits, or self-exclusion.
5. Set your preferred amount and time period.
6. Confirm your changes, which will take effect immediately or after the required notice period.

If you have any trouble navigating these settings, our support team at Runa Casino is available around the clock to walk you through the process step by step.